Privacy Policy
Last Updated: May 1, 2026This Privacy Policy (“Policy”) describes how Quantum 11, LLC (“Quantum 11”), including its affiliates, subsidiaries, and related entities (“Company,” “we,” “us,” or “our”), collects, uses, discloses, stores, and protects personal information when you visit or use our website located at www.quantum11.com, related mobile applications, products, services, communications, advertising, and other online or offline interactions that link to or reference this Policy (collectively, the “Services”).
This Policy is intended to comply with applicable privacy and data protection laws, including, where applicable:
- The California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”)
- The General Data Protection Regulation (“GDPR”)
- The UK GDPR and UK Data Protection Act
- The CAN-SPAM Act
- The Telephone Consumer Protection Act (“TCPA”)
- Other applicable U.S. state privacy laws and international data protection regulations
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We may collect the following categories of personal information:
Information You Provide Directly
We collect information you voluntarily provide to us, including when you:
- Create an account
- Subscribe to newsletters or marketing communications
- Submit forms or inquiries
- Purchase products or services
- Participate in surveys, promotions, contests, or events
- Contact customer support
- Apply for employment opportunities
- Engage with us through social media or messaging platforms
This information may include:
- Full name
- Email address
- Telephone number
- Mailing address
- Billing and shipping information
- Company or business information
- Username and password
- Payment-related information
- Communications and correspondence
- Any other information you choose to provide
Information Collected Automatically
When you use the Services, we may automatically collect certain technical and usage information, including:
- IP address
- Device identifiers
- Browser type and version
- Operating system
- Internet service provider
- Referring and exit pages
- Date and time stamps
- Pages viewed
- Clickstream data
- Geolocation information (approximate or precise, where permitted)
- Session duration
- Search queries
- Advertising identifiers
- Cookie identifiers and similar technologies
Information from Third Parties
We may receive information from:
- Advertising and marketing partners
- Analytics providers
- Payment processors
- Social media platforms
- Data enrichment providers
- Business partners
- Publicly available sources
- Affiliated entities
Cookies and Tracking Technologies
We use cookies, pixels, SDKs, web beacons, local storage, and similar tracking technologies to:
- Operate and secure the Services
- Remember user preferences
- Analyze traffic and engagement
- Personalize content and advertisements
- Measure advertising effectiveness
- Prevent fraud and abuse
- Improve user experience
Types of Cookies We May Use:
Essential Cookies
- Required for core website functionality
Analytics Cookies
- Used to measure traffic and usage patterns
Functional Cookies
- Used to remember preferences and settings
Advertising Cookies
- Used to provide targeted advertising and marketing
Your Cookie Choices
You may:
- Modify browser settings to reject cookies
- Use browser privacy controls
- Opt out through applicable cookie consent banners
- Use industry opt-out tools such as:
- Network Advertising Initiative (NAI)
- Digital Advertising Alliance (DAA)
- European Interactive Digital Advertising Alliance (EDAA)
Please note that disabling cookies may affect website functionality.
How We Use Personal Information
We may use personal information for legitimate business purposes, including to:
- Provide, maintain, and improve the Services
- Process transactions and fulfill orders
- Authenticate users and secure accounts
- Respond to inquiries and customer service requests
- Send transactional communications
- Send marketing and promotional communications
- Conduct analytics and research
- Personalize content and advertisements
- Monitor and prevent fraud, abuse, or illegal activity
- Comply with legal obligations
- Enforce our terms and policies
- Conduct business operations
- Develop new products and services
- Conduct internal reporting and audits
Legal Bases for Processing (GDPR)
If you are located in the European Economic Area (“EEA”), United Kingdom, or another jurisdiction requiring a lawful basis for processing, we process personal data under one or more of the following legal bases:
- Consent
- Performance of a contract
- Compliance with legal obligations
- Protection of vital interests
- Legitimate business interests
- Public interest where applicable
You may withdraw consent at any time where processing is based on consent.
How We Share Information
We may disclose personal information to:
Service Providers
Third-party vendors that provide services such as:
- Payment processing
- Website hosting
- Cloud storage
- Customer support
- Analytics
- Advertising
- Email delivery
- Fraud prevention
- Security monitoring
Business Transfers
In connection with:
- Mergers
- Acquisitions
- Asset sales
- Financing transactions
- Bankruptcy proceedings
- Corporate restructuring
Legal and Regulatory Disclosures
We may disclose information:
- To comply with laws or legal process
- To respond to lawful requests from authorities
- To protect rights, property, safety, or security
- To investigate fraud or policy violations
Affiliates and Partners
We may share information with affiliated companies and business partners consistent with this Policy.
With Your Consent
We may share information for additional purposes disclosed at the time consent is obtained.
SMS, Email, and Marketing Communications
By providing your phone number or email address, you consent to receive communications from us, including transactional and marketing messages, subject to applicable law.
TCPA Compliance
Where required by law:
- We obtain appropriate consent before sending automated marketing calls or text messages
- Consent is not a condition of purchase
- Message and data rates may apply
- Message frequency may vary
- Users may opt out at any time by following instructions in the communication
CAN-SPAM Compliance
- Marketing emails will:
- Include sender identification
- Provide a valid physical address where required
- Include an unsubscribe mechanism
- Honor opt-out requests within legally required timeframes
You may unsubscribe from marketing emails using the unsubscribe link in the message.
Behavioral Advertising and Analytics
We may use third-party analytics and advertising providers, including but not limited to:
- Google Analytics
- Meta/Facebook Ads
- LinkedIn Ads
- TikTok Ads
- X (Twitter) Ads
- Other advertising and analytics providers
These providers may use cookies and tracking technologies to collect information regarding your interaction with the Services and other websites.
You may opt out through:
- Browser settings
- Device privacy controls
- Advertising platform preferences
- Industry opt-out tools
Data Retention
We retain personal information for as long as reasonably necessary to:
- Fulfill the purposes described in this Policy
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
- Maintain security and fraud prevention measures
Retention periods may vary depending on the type of information and applicable legal requirements.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States.
Where required by law, we implement appropriate safeguards for international data transfers, including:
- Standard contractual clauses
- Data processing agreements
- Other legally recognized transfer mechanisms
Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
- Right to know/access
- Right to correct inaccurate information
- Right to delete personal information
- Right to data portability
- Right to opt out of sale or sharing of personal information
- Right to limit use of sensitive personal information
- Right to object to processing
- Right to withdraw consent
- Right to non-discrimination for exercising privacy rights
California Privacy Rights (CCPA/CPRA)
California residents may have the right to:
- Know what personal information we collect, use, disclose, sell, or share
- Request deletion of personal information
- Request correction of inaccurate personal information
- Opt out of the sale or sharing of personal information
- Limit use and disclosure of sensitive personal information
To exercise your rights, contact us using the information provided below.
We will not discriminate against users for exercising applicable privacy rights.
European Privacy Rights (GDPR)
EEA and UK residents may have rights under GDPR, including:
- Access
- Rectification
- Erasure
- Restriction
- Objection
- Data portability
- Withdrawal of consent
- Complaint to a supervisory authority
“Do Not Track” Signals
Some browsers transmit “Do Not Track” (“DNT”) signals. Because there is no universally accepted standard for DNT signals, our Services may not respond to such signals unless required by applicable law.
Sensitive Personal Information
Unless specifically requested and legally permitted, please do not provide sensitive personal information such as:
- Social Security numbers
- Government identification numbers
- Financial account credentials
- Health information
- Biometric information
- Information regarding racial or ethnic origin
- Religious beliefs
- Sexual orientation
- Union membership
If we process sensitive personal information, we do so only as permitted by applicable law.
Children’s Privacy
The Services are not directed to children under 13 years of age (or older ages where required by local law), and we do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to delete such information.
Parents or guardians who believe their child has submitted personal information may contact us.
Third-Party Websites and Services
The Services may contain links to third-party websites, applications, or services that are not controlled by us.
We are not responsible for the privacy practices, content, or security of third-party services. Users should review applicable third-party privacy policies before providing information.
User-Generated Content
Information you submit in public forums, reviews, comments, chat features, or social features may be publicly visible.
Please use caution when sharing information publicly.
Automated Decision-Making and Profiling
We may use automated technologies for analytics, personalization, fraud prevention, advertising optimization, or operational purposes.
Where required by law, users may have rights relating to automated decision-making.
Data Breach Notification
In the event of a data breach affecting personal information, we will take steps required by applicable law, including notification to affected individuals and regulators where legally required.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When changes are made, we will revise the “Last Updated” date and take additional steps where required by law.
Continued use of the Services after updates constitutes acceptance of the revised Policy.
Contact Information
If you have questions about this Privacy Policy or wish to exercise privacy rights, contact:
Quantum 11, LLC
46 Legare St
Charleston, South Carolina 29401
ATTN: Privacy Officer
EMAIL: info@quantum11.comCalifornia Notice at Collection
California residents are entitled to notice regarding categories of personal information collected and purposes of use.
Categories of Information Collected
We may collect:
- Identifiers
- Commercial information
- Internet or electronic network activity
- Geolocation data
- Professional or employment-related information
- Inferences drawn from activity
- Sensitive personal information where permitted by law
Business Purposes
We collect and use personal information for:
- Providing services
- Security and fraud prevention
- Advertising and marketing
- Analytics
- Customer support
- Legal compliance
- Internal operations
Nevada Residents
Nevada residents may have the right to opt out of certain sales of covered information under Nevada law.
Requests may be submitted using the contact information above.
Virginia, Colorado, Connecticut, Utah, and Other U.S. State Privacy Rights
Residents of certain U.S. states may have rights relating to:
- Access
- Deletion
- Correction
- Data portability
- Opting out of targeted advertising
- Opting out of profiling
- Opting out of certain data sales
Users may submit requests using the contact information listed above.
Accessibility
We are committed to making this Privacy Policy accessible to individuals with disabilities.
If you require this Policy in an alternative format, please contact us.
Effective Date
This Privacy Policy is effective as of the “Last Updated” date above.